Contact Pure Security
Speak directly with an experienced CISO or an active QSA.
Start a conversation #
Describe the outcome you need and you will speak directly with the person who would deliver it. Every enquiry is treated as confidential, whether or not it leads to an engagement, and there is no obligation attached to an initial conversation.
What to include #
Sharing this information up front usually saves a round trip:
- The outcome you need, and any deadline driving it
- Which pillar the work sits in: compliance, technical security, or governance
- Frameworks in scope (PCI DSS 4.0.1, ISO 27001, NIST CSF, BOT guidelines)
Response times #
We reply to new enquiries within one business day, Bangkok time (UTC+7). Incident response retainer clients have contractual response times that supersede this, guaranteed in writing.
On a DFIR retainer? #
Retainer clients skip the queue entirely: contractual response times, a named engineer, and evidence-preservation guidance from the first call. See Retained DFIR & Internal Investigations for what the retainer covers.
Active incident? #
Handling an active incident? Say so in the subject line and we will prioritise the response.